Frequently Asked Questions

The cost varies based on size, materials, and design complexity. We provide an exact quote after the initial consultation. Please share your budget with your designer, and we will work to accommodate it!

We offer custom storage solutions for master closets, kitchens, pantries, garages, laundry rooms, wall beds, home offices, and more. We can work with any dry spaces in your home.

We currently serve Chattanooga, TN and all nearby areas up to 1.5 hours out. This includes certain areas in Tennessee, Alabama, and Georgia.

Showroom Location: 1901 Broad St, Chattanooga, TN 37408

Yes, we have a showroom in Chattanooga, TN! Our showroom features an array of vignettes that showcase various storage solutions for primary and secondary closets, pantries, garages, mudrooms, craft rooms, and more. Walk-ins and appointments are welcome between 8 AM and 5 PM local time.

Address: 1901 Broad St, Chattanooga, TN 37408

• The process begins with a complimentary in-home consultation. Our designer will take measurements and discuss your storage needs, bringing samples and photos of our offerings for you to browse.
• After the consultation, your designer will review 3D designs of your custom closet with you and provide an exact price. Once designs are finalized, we begin preparations for your closet.
• Finally, our installers will build and assemble your custom closet. From design to installation, we handle every detail to create beautiful storage solutions tailored to your needs.

The timeline varies with project size and complexity. After design approval, it typically takes about 4 to 6 weeks for production and installation. The initial in-home consultation lasts 30-45 minutes, and installations are usually completed in one day.

For every project, we will conduct an in-home design consultation. During the consultation, your designer will:

• Measure and assess your space
• Discuss design elements and storage needs, bringing samples and photos for you to browse
• Provide recommendations and next steps

This process takes 30 to 45 minutes, depending on the size and complexity of the space. We also offer showroom consultations where you can see examples of our work and meet with a designer, and virtual appointments are available upon request.

There are several options for removing existing closet materials:

• Basic Removal: We can remove your old system and patch the holes at no cost (repainting not included).
  
• DIY: You can remove the old system, patch the holes, and repaint the walls yourself.

All preparations must be completed at least 48 hours before your scheduled installation.

Yes, you can make additions to your custom storage solution even after installation. Please contact us to discuss your needs.

Yes, all our products come with a limited lifetime warranty—we will repair or replace any component with defects at no cost.

At Chattanooga Closet Company, we design and install beautiful, top-of-the-line custom closets crafted with care and precision. Our highly trained staff and experienced designers create solutions using truly custom sizes—never standard, one-size-fits-all parts.

Locally owned and operated since 1998, our team is proud to serve homeowners throughout Tennessee, North Georgia, and Northeast Alabama. Every product is manufactured to order at our state-of-the-art facility in Marietta, GA, ensuring exceptional quality from start to finish.

We invite you to visit our downtown Chattanooga showroom, explore our displays, and meet the team that's been helping families get organized for over 25 years.

Founded in 1998, Chattanooga Closet Company has grown through decades of trusted service—transforming homes into organized, stylish spaces that enhance daily living through thoughtful design and customized functionality.

Our closets are made with a high-quality thermos-fused melamine that is extremely attractive and durable. It will not chip, crack, fade, or warp, and it comes in about 30 colors and textures.

The standard depth is 14 inches, but we can customize them to fit your preferences and needs.

We guarantee our products for as long as you own your home! We also offer a limited lifetime warranty, if ever your closet were to have any defects.

We offer about 30 colors and textures.

• We offer both wall-hung and floor-based units.
• We build using a cleat system, where cleats get drilled into studs that hold the system up and keep your unit sturdily attached to the wall. Some designs have the floor as support and others hang solely on the wall. Though some believe that floor-based units are sturdier, they are equally stable and secure.

• Cleaning: For cleaning your melamine shelves, we recommend using a normal household cleaner such as Fantastic or Formula 409. For wood veneer systems, use regular household wood cleaners.
• Adjusting Shelves: You can also adjust the placement of your shelves to accommodate your wardrobe. Most shelves sit on metal pins and can be easily moved by lifting the shelf off the pins and relocating the pins to a higher or lower hole as needed. Simply pull the pins straight out and insert them into the desired hole.

We do not accept any returns for our custom storage solutions. However, we do offer a limited lifetime warranty to repair or replace any component with defects.

Yes, we offer several lighting options for your custom storage solutions. Your designer will guide you based on your needs and preferences.

We accept all major credit and debit cards. We also have multiple financing offers through our collaboration with Hearth. We do not accept cash or checks.